Returns & Exchanges

At Auto Decode, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. If your purchase doesn't perfectly fit your style, our streamlined process ensures a quick resolution.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Securely place the items in their original packaging, ensuring all designer tags and labels remain attached to guarantee a successful inspection.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return package.

4

Drop Off and Track

Hand over your package to the designated carrier and keep your tracking number handy; we will notify you once your refund or exchange has been processed.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing